Privacy Policy

Effective and last updated October 12, 2026

This Privacy Policy explains how Holt Window Cleaning (“we,” “us” or “our”) collects, uses and protects information when you visit holtwindowcleaningtx.com, request a quote, call us or receive texts from us.

1. Information we collect

Information you give us

When you request a quote, we collect your name, phone number, service address and any details you choose to include. When you book or pay for a service, we keep the details of that job, such as the date, the services performed and the amount paid.

Information collected automatically

When you visit the site, we record the page you arrived on, the date and how you found us (for example a search engine, social media or a link). When you tap our phone number, we record that the tap happened. Our own visit count does not store your IP address. Our site also uses Google Analytics, described in section 4.

Phone calls

When you call or text us, we receive your phone number and the content of any message you send.

2. How we use your information

• To respond to your request, prepare a quote and schedule your service.
• To perform the service, send invoices and receipts, and process payment.
• To contact you about your quote, appointment or account, including by text message.
• To understand how people find us and improve the site.
• To protect the site against spam, fraud and abuse.
• To meet our legal, tax and accounting obligations.

3. Text messages

Holt Window Cleaning customer care texts are service messages about your quote, appointment, invoice or service. They are not marketing. Message frequency varies with your request. Message and data rates may apply. Consent to receive texts is not a condition of any purchase.

• Reply STOP to any message to stop receiving texts, and we will stop.
• Reply HELP for help, or call 682-789-4898.
• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent or share your mobile number or your consent to receive texts with any third party for their marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties, except the providers that deliver our messages on our behalf.

4. Cookies and analytics

We use Google Analytics to understand how visitors use the site, such as which pages are viewed and how visitors arrived. Google Analytics uses cookies to do this. Google’s use of this data is governed by Google’s Privacy Policy. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser. The site works without them. The site also uses Meta’s pixel, which sets a cookie, to measure our ads on Facebook and Instagram; no contact details are sent to Meta.

5. How we share information

We do not sell your personal information. We share it only:

• With service providers that run our website and business tools on our behalf, under obligations to use it only for that purpose. These include website hosting, secure data storage, customer management software, email and text message delivery, website analytics, and payment processing when you pay by card.
• When required by law, such as to respond to a valid legal request, or to protect the rights, property or safety of our customers, our business or others.
• If the business changes hands, as part of that transfer, in which case this policy continues to apply to your information.

6. How long we keep it

We keep your information for as long as you are a customer and afterward for as long as needed for our business, tax and legal records. You may ask us to delete it sooner, as described below, unless we are required to keep it.

7. How we protect it

Your information is stored with providers that encrypt it in transit and at rest, and access is limited to the people who need it to serve you. No method of storage or transmission is completely secure, but we take reasonable steps to protect what you share with us.

8. Your rights and choices

You may ask us to tell you what personal information we hold about you, correct it, delete it or provide a copy. We do not sell personal information or use it for targeted advertising. To make a request, contact us using the details below. We may need to confirm your identity before acting on it, and we will not treat you differently for making a request.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

10. Links to other sites

Our site links to other services, such as Google reviews and social media. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. Significant changes will be noted on this page. Our Terms of Service also apply to your use of the site.